ALTTEK Enterprises Ltd.
Trusted IT services for pharmacies, practices, and businesses across western Canada
With more than 30 years of experience supporting BC pharmacies, we understand fill-and-bill operations, common failure points, and how to resolve issues quickly.
- WinRx
- Kroll
- PharmaNet connectivity
- TELUS Health escalation
- Label and pouch printers
- Barcode scanners
- Microsoft 365
- Hardware sourcing and setup
- Macrium backups
- Custom software
Why Alttek
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Burnaby, since 1990
Incorporated in British Columbia in 1990, working with independent, locally-owned businesses ever since.
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Patient data stays in Canada
Data in the cloud systems we manage is stored in Canada, because your College requires it.
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Documented before it breaks
Every site, server, and device documented and kept current, so a call starts from knowledge rather than discovery.
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An agreement, not a call-out
Ongoing managed support across BC, so we know your systems before something breaks.
Pharmacy operations
Down to which printer jams
We know what fill and bill looks like on a busy Thursday. We know which printer jams and when. And when a PharmaNet connection goes down, we work it with TELUS Health ourselves rather than handing you a phone number.
A dispensary is the strictest room we work in — the uptime, the privacy rules, the documentation. Everything we do elsewhere inherits that standard, whether or not the room demands it.
Already a client?
Open a support ticket
Our help desk portal is the fastest way to reach us about an issue on a system we manage. If it is urgent, call (778) 999-3460.
New enquiry?
Tell us what you’re running
We work with our clients on an ongoing managed agreement. Tell us what you have today and where it is falling short, and we’ll see if we’re a fit. Or email support@alttek.ca.